Lux Vidigal ("we" or "us") operates luxvidigal.com. This Privacy Policy explains what information we collect, how we use it, and your rights as a visitor or guest.
1. Information We Collect
Information You Provide
When you contact us about a booking — via our contact form, email, or WhatsApp — we collect what you share: name, email address, travel dates, number of guests, and any special requests. This is used solely to respond to your enquiry and coordinate your stay.
Automatically Collected Data
Our hosting provider (Cloudflare) processes your IP address and request metadata to serve the site securely. We do not run third-party analytics tools on this site.
2. How We Use Your Information
- To respond to booking enquiries and confirm reservations.
- To coordinate check-in, guest services, and your stay.
- To maintain site security and performance.
We do not sell, rent, or share your personal information.
3. Children's Privacy (COPPA)
This site is not directed at children under 13. We do not knowingly collect personal information from minors. If you believe a child has submitted data, email [email protected] and we will delete it immediately.
4. California Residents (CCPA)
If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of any sale. We do not sell personal information. Contact us at [email protected].
5. European Visitors (GDPR)
If you are in the European Economic Area, you have the right to access, rectify, erase, or port your personal data, and to lodge a complaint with your national data protection authority. Contact us at the details below.
6. Brazilian Visitors (LGPD)
Under Brazil's Lei Geral de Proteção de Dados (LGPD), you have the right to confirm, access, correct, or delete your data and to file a complaint with the ANPD. Contact us at [email protected].
7. Cookies
This site uses essential security cookies via Cloudflare only. No advertising or analytics cookies are used. Manage cookie preferences in your browser settings.
8. Data Retention
Booking correspondence is retained for up to 2 years for business record purposes.
9. Changes
We may update this policy occasionally. The current version is always at luxvidigal.com/privacy-policy.
10. Contact
Lux Vidigal
Vidigal, Rio de Janeiro, Brazil
Email: [email protected]